Policy

Shipping and delivery.

Nothing is shipped. A land record is a document: a single-parcel record reaches you as a file while you wait, and a whole-village report reaches you after it is compiled.

1. Nothing is posted to you

   There is no courier, no physical copy and no delivery address. A land record is a document, and it reaches you as a downloadable file rather than a physical delivery.

2. A single-parcel record arrives in the same session

   We fetch the record while you wait — usually under 30 seconds, because that is how long the government portal takes to answer. You watch the real stages complete rather than a progress bar we invented.

3. You get a PDF

   A single-parcel record is an information copy of the record, as the portal issued it, delivered as a PDF. It opens on a phone, prints, and can be forwarded to a bank, a lawyer or a buyer without anyone needing an account.

4. A whole-village report is compiled after payment

   A village report covers every entry the government portal holds for a revenue village, not one parcel, so compiling it means many requests to the portal. Because of that, you pay when the order is accepted and the report is compiled afterwards — usually a few hours, and the page shows a working-day target before you pay. It arrives as a spreadsheet, opened in a spreadsheet application, not a PDF. If it cannot be compiled, the payment is refunded in full, automatically, with nothing for you to ask for.

5. A survey map arrives as its original PDF sheets

   The Village Map and Block Map tools deliver the original PDF sheets of the Tamil Nadu survey map: one PDF for a one-sheet set, a ZIP of PDFs for a multi-sheet set. You choose a place, a revenue village or one block of a town ward, rather than a parcel, and no survey number is asked for. Checking is free, the price appears once the sheets are ready, and you pay after preparation. Unlike a single-parcel record, nothing is read from a government portal while you order. A place with no map available shows "Currently not available" and costs nothing. A map shows the land as surveyed, which may differ from today.

6. A CMDA land use map arrives as one PDF

   The CMDA Land Use Map tool delivers one published CMDA land use map sheet for part of the Chennai Metropolitan Area, as a PDF. You choose a sheet, by local body type, local body name and village name as CMDA lists them, rather than a parcel, and no survey number is asked for. The PDF has CMDA’s sheet exactly as published, and a closing page. Large sheets keep their size, often about 0.9 m by 1.2 m, and some are A4. Checking is free, the price appears once the sheet is ready, and you pay after preparation. The sheet is fetched from CMDA when you order. If neither CMDA nor our stored copy can supply it, or CMDA serves a page with no map, the order ends and you are not charged. The sheet is CMDA’s published map, not a land use certificate, and zoning for a specific plot is confirmed only by CMDA.

7. Municipal property tax receipts arrive as one PDF

   The Municipal Property Tax Receipt tool delivers the receipts TN Urban ePay has issued for one assessment number, as a single PDF. You sign in, enter the assessment number printed on the owner’s tax receipt, and tick the receipts you want from the list the portal returns. The PDF has TN Urban ePay’s own receipts exactly as it issued them, with dated receipts newest first, then undated receipts, and a closing page. The portal prints the payer’s name, address and mobile number on those receipts, and a tax receipt does not establish ownership or title. Checking is free, and you pay after the receipts are prepared. The receipts are fetched from TN Urban ePay when you order. If the portal has no record for the assessment, no longer lists a receipt you picked, or does not respond, the order ends and you are not charged. An order is never delivered in part.

8. Village panchayat tax receipts arrive as one PDF

   The Panchayat Property Tax Receipt and Panchayat Water Tax Receipt tools deliver the receipts a village panchayat has issued for one assessment number, as a single PDF. You choose the district, block and village panchayat from TNRD’s lists, sign in, enter the assessment number, and tick the receipts you want from the list TNRD returns, in English or in Tamil. The PDF has the receipts exactly as TNRD issued them, newest first, and a closing page. A tax receipt does not establish ownership or title. Checking is free, and you pay after the receipts are prepared. The receipts are fetched from TNRD when you order. If TNRD has no record for the assessment number, no longer lists a receipt you picked, or does not respond, the order ends and you are not charged. An order is never delivered in part.

9. Chennai property tax receipts arrive as one PDF

   The Chennai Property Tax Receipt tool delivers the receipts Greater Chennai Corporation has issued for one property id, as a single PDF. You sign in, enter the GCC property id from the owner’s tax bill, and tick the receipts you want from the list GCC returns. The PDF has GCC’s own receipts exactly as it issued them, newest first, and a closing page. A tax receipt does not establish ownership or title. Checking is free, and you pay after the receipts are prepared. The receipts are fetched from GCC when you order. If GCC has no record for the property id, no longer lists a receipt you picked, or does not respond, the order ends and you are not charged. An order is never delivered in part.

10. It stays available for 180 days

    Open it again any time in the first 180 days using the mobile number you verified. After that the link closes and a fresh copy means a fresh lookup.

11. If a single-parcel record does not arrive

    If the portal has no record for your survey number, returns something incomplete, or stops responding, you are told exactly what happened and you are not charged. Where a payment has already been taken and the record then fails to reach you, it is refunded in full.

Where the record comes from

A single-parcel record comes from the government system that issues it, fetched at the time you ask; we do not keep a private copy of the land register and hand you something older. A survey map is the Tamil Nadu Department of Survey and Settlement’s own map sheets, which show the land as surveyed and may differ from today. A CMDA land use map sheet is CMDA’s own published sheet, fetched from CMDA when you order, and it may predate later variations to the plan. A municipal property tax receipt is TN Urban ePay’s own receipt, fetched from the portal when you order and delivered as it issued it, a Chennai property tax receipt is Greater Chennai Corporation’s own, and a village panchayat tax receipt is the panchayat’s own, through TNRD, both delivered the same way. Which authority issues which record is set out on the about page .

What this is not

An information copy — the same content the portal shows online. A certified copy for court or registration has to be obtained from the taluk office, and no online service can issue one on the government's behalf.

The data is the same either way; what certification adds is a document a third party can rely on without checking the source themselves. A digitally issued record carries a reference number, and its footer tells you to verify it on the Tamil Nadu e-Services portal. The office asking for a document sets its own rule, so before you apply for a certified copy, ask the bank, court or registration office which format it accepts.

Questions about a delivery go to support@viewpatta.com . If a record did not reach you, see cancellations and refunds .

Last updated 9 October 2026 · Quiro Tech Solutions